Most of the clerks at the ministries and public institutions in Slovakia start their day in the same way: the Windows tone, the checking of emails in Outlook and starting Word or Excel with an unfinished report from the previous day. Microsoft is often used in the state sector. This software giant doesn’t need to worry that its position will be threatened by its competion, such as Linux, OpenOffice or Firefox. Alternative software based on open code - open source, is struggling into the work places of the government’s IT sectors. An answer to the question as to why Microsoft is so successful in the Slovak state sector has a few parts: first, it has political support. If politicians want institutions to use this software, then it’s difficult to champion an alternative. IT staff who would be open to the usage of open source software, are either in a weakened position or they don’t see a point in persuading their superiors. Of course, Microsoft itself contributed to its success in the state sector. Not only did it convince the government’s IT staff regarding the quality and reliability of its products, but compared to the past, it‘s making, from its point of view, great concessions. For example, it allows government institutions into its programs so that they can integrate the programs with the IT environment. Nevertheless, these are difficult times and governments all around the world are opening their doors to open source, and it’s logical the Microsoft has to have more to offer. I Pg 24
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